Privacy Policy

The Pink Door ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website and app, how we use it, and the choices you have.

Information We Collect

• Mobile number, used to log you in via OTP - we never store passwords.
• Name, delivery addresses, and phone number you provide for shipping orders.
• Order history, cart contents, and wishlist items.
• Payment information is handled entirely by Razorpay, our payment partner - we never see or store your card, UPI, or bank details.
• Basic usage data (pages viewed, device type) to improve the site.

How We Use Your Information

• To process and deliver your orders, and to keep you updated on their status.
• To send OTPs for login and important account or order notifications.
• To improve our product catalogue, search, and recommendations.
• To prevent fraud and keep our platform secure.

Sharing Your Information

We share order and address details with our courier partners solely to deliver your order, and payment details with Razorpay solely to process payment. We do not sell your personal information to third parties.

Data Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS) and access-controlled systems. No online service can guarantee absolute security, but we work to keep your information safe.

Your Choices

You can update your saved addresses at any time from your account, and you can request deletion of your account and associated data by contacting us at the details below.

Contact Us

Questions about this policy? Reach us at hello@thepinkdoor.in.